1.    How can I track my order?

A tracking ID will be emailed to your registered email address once the order is dispatched, you can track the order from the courier’s official website.

2.    Can I request for a change in shipping address once the order is placed?

No, once the order is successfully placed, we do not provide any change in location or product.

3.    What to do if I am unable to track my order on the courier’s website?

Please write to us at Jhaanjhariyabyashu@gmail.com for any queries related to your order.

4.    Can I get my order customised?

No, we do not provide customisation services.

5.    What materials are used to make the jewellery?

Different materials are used to create jhaanjhariya’s jewellery such as brass, 92.5 silver, Pachi Kundan, zircon etc. Please read the product description to know about the specific product.

6.    Why is the colour of the product you received slightly different from the image shown on the website?

Handcrafted products and natural stones come with their irregularities. Also, colour can vary due to photography or difference in screen settings.